FAQ/Policy
Shipping
Orders are processed (packed and dropped off with the courier) within 5 business days of the purchase date. Processing/handling times may be longer during the holidays or if otherwise stated.
Domestic packages are sent via USPS. For international packages, USPS, UPS and DHL options are available at checkout. For international shipments, USPS tracking may not be available depending on location; See USPS.com for more details.
We are not at fault for errors in shipping address/customer information; Please double check and be thorough. For provable issues with receival of a package, replacement packages are offered for a replacement fee.
We are not at fault for errors in shipping address/customer information; Please double check and be thorough. For provable issues with receival of a package, replacement packages are offered for a replacement fee.
Refunds/Replacements/Exchanges
Many products in our catalog are made to order, therefore all sales are final. Replacements/exchanges are only offered if your product arrives defective. If this is the case, and your item is in brand new, unused condition, contact us for a replacement/exchange. By purchasing you agree to the above terms.
Wholesale
To apply to be a wholesale vendor, email delidecks@gmail.com. Depending on workload, wholesale orders may take up to 15 business days for processing and handling. Processing times may be longer during the holidays or if otherwise stated.
For all customer service inquiries, please use email:
Delidecks@gmail.com
Wholesale
To apply to be a wholesale vendor, email delidecks@gmail.com. Depending on workload, wholesale orders may take up to 15 business days for processing and handling. Processing times may be longer during the holidays or if otherwise stated.
For all customer service inquiries, please use email:
Delidecks@gmail.com