FAQ/Policy
Shipping
Orders are processed (packed and dropped off with the courier) within 2-5 business days of the purchase date. Once shipped, domestic packages arrive in 2-5 business days and international packages arrive in 1-3 weeks. Processing/handling times may be longer during the holidays or if otherwise stated.
Domestic packages are sent via USPS. For international packages, UPS and DHL options are available at checkout.
We are not at fault for errors in shipping address/customer information; Please double check and be thorough. For provable issues with receival of a package, replacement packages are offered for a replacement fee.
Multiple orders (back to back orders with the same physical address) may be shipped together in one package; original shipping & handling rates apply.
We are not at fault for errors in shipping address/customer information; Please double check and be thorough. For provable issues with receival of a package, replacement packages are offered for a replacement fee.
Multiple orders (back to back orders with the same physical address) may be shipped together in one package; original shipping & handling rates apply.
Refunds/Replacements/Exchanges
Many products in our catalog are made to order, therefore all sales are final. Replacements/exchanges are not offered unless your product arrives defective. If this is the case, and your item is in unused condition, contact us for a replacement/exchange. By purchasing you agree to the above terms.
For all customer service inquiries, please use email:
Delidecks@gmail.com
For all customer service inquiries, please use email:
Delidecks@gmail.com